Privacy Policy

Privacy Policy for The Soul Roll LLC
Effective Date: October 2025
Website: https://thesoulrolls.com
Email: orders@thesoulrolls.com
1. Introduction
The Soul Roll LLC (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, or contact us.
By using our site, you agree to the terms described here.
2. Information We Collect
a. Personal Information
We may collect personal details that you provide directly to us, such as:
Name, email, and phone number
Order details and delivery or pickup information
Payment information (processed securely by third-party payment processors)
b. Non-Personal Information
We may collect limited technical and usage data, including:
Browser type, device information, and general location
Site interaction data via cookies or analytics tools
c. Social Media Interactions
If you connect or engage with us on Instagram, Facebook, or other platforms, we may receive publicly available information as permitted by those platforms’ privacy settings.
3. How We Use Your Information
We use your information to:
Process and confirm food and merchandise orders
Communicate with you about orders, promotions, and events (if you opt in)
Improve our menu, website, and customer experience
Ensure compliance with legal requirements and prevent fraudulent activity
4. Cookies & Tracking
Our website uses cookies and analytics tools to improve site performance and personalize your experience.
You may disable cookies through your browser settings, though some site features may not function properly.
5. How We Protect Your Data
We maintain security measures including SSL encryption, secure hosting, and trusted payment gateways.
Only authorized personnel have access to customer data, and we do not sell or rent your personal information.
6. Sharing Information
We may share limited data with:
Secure third-party payment and order fulfillment providers
Delivery partners or marketing tools that assist in completing your transaction
Legal authorities, if required by law
We never share your personal data for unrelated marketing or advertising.
7. Your Rights
You have the right to:
Request access, correction, or deletion of your personal data
Opt out of promotional communications
Ask how your data is used
For all requests, contact us at orders@thesoulrolls.com.
8. Data Retention
We retain customer data only as long as necessary for order fulfillment, customer support, and legal or accounting purposes.
9. Third-Party Links
Our site may link to other websites or platforms (like social media or delivery services).
We are not responsible for the privacy practices of those third-party websites.
10. Policy Updates
This Privacy Policy may be updated periodically to reflect changes in law or business operations.
The “Effective Date” above will always show the most recent version.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
📧 orders@thesoulrolls.com
🌐 https://thesoulrolls.com